Privacy Policy Statement
We value your privacy and manage your data responsibly
Your Data Collection Practices
We collect information provided by you through our website forms, including contact details and preferences, to help us fulfill your orders and deliver quality service.
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→Contact details such as your name, phone number, and email
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→Addresses for billing or delivery purposes
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→Preferences related to flower selection and occasion
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→Feedback and communication records with our team
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→Technical usage information, such as browser type
All data is handled in line with Malaysian privacy laws and protected using secure processing methods.
Use of Collected Data
We use your information to process orders, provide personalized support, maintain internal records, and improve our services based on feedback and user behavior trends.
Your data may be used for communication and necessary account management related to your floral requests. We do not share your data for unrelated marketing.
Your Rights and Choices
You may request to access, correct, or delete your personal information at any time. We uphold transparency and control over your data.
Access Rights
Request access to your stored personal information
Right to Rectification
Ask us to correct information if inaccurate
Right to Erasure
Request removal of your personal data
Data Portability
Obtain your personal data in a portable format
Data Sharing Policy
We only disclose your data to delivery services or vendors to complete your order. All partners comply with strict confidentiality requirements.
We do not sell or rent personal information to third parties. Your details are only shared when necessary to provide our service.
Data Security Standards
All information is processed and stored securely with safeguards designed to prevent unauthorized access, loss, or misuse.
Data transmissions use encrypted protocols, and regular reviews keep our security measures up to date.
Contact for Privacy Queries
Address: Regus - Kuala Lumpur Bukit Bintang City Centre, Kuala Lumpur 55100 Malaysia
Phone: +6018-801 5988
Email: content@ylavoenoiphen.sbs